Privacy Policy

Effective date: July 7, 2026  ·  Last updated: July 21, 2026

Great Plains Recovery (“Great Plains Recovery,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit greatplainsrecoverycenter.com (the “website”), contact us, or receive care from us. It also explains the choices and rights you have.

Because we are a healthcare provider that treats substance use disorders, your health information receives special protection under federal law, including the HIPAA Privacy Rule and 42 CFR Part 2. Those protections are described in the “Your Health Information” section below and in our Notice of Privacy Practices.

Information We Collect

Information you give us. When you fill out a contact or insurance-verification form, call or text us, or email us, we collect the information you choose to provide, such as your name, phone number, email address, and any details you share about your situation or insurance.

Information collected automatically. Like most websites, our web server and analytics tools automatically record limited technical information when you visit, such as your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit. This helps us keep the site secure and understand how it is used.

Cookies and similar technologies. We use cookies and similar technologies as described in the “Cookies, Analytics, and Tracking” section below.

How We Use Your Information

We use the information we collect to:

• respond to your questions and requests, and help you begin care;
• verify insurance benefits when you ask us to;
• provide, coordinate, and bill for treatment;
• operate, maintain, secure, and improve our website and services;
• send you information you request or, where permitted, occasional updates you can opt out of; and
• comply with our legal and professional obligations.

We do not use or share your protected health information for marketing, and we do not sell your personal information.

Cookies, Analytics, and Tracking

We use cookies (small files stored by your browser) and similar technologies to operate the website, remember your preferences, measure traffic, and understand how visitors use our pages. This may include first- and third-party analytics tools such as Google Analytics.

We take care not to disclose protected health information to third-party analytics or advertising technologies. You can control cookies through your browser settings, and where a cookie or consent banner is provided, through the choices offered there. Most browsers let you refuse or delete cookies; note that some parts of the website may not work as intended if you do.

Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for how to respond, our website does not currently respond to Do Not Track signals. We do honor recognized opt-out preference signals where required by applicable law.

Calls and Text Messages

When you provide your phone number and consent, you agree that Great Plains Recovery and those working on our behalf may contact you at that number, including by autodialed or prerecorded calls and text messages, about your inquiry, appointments, and services.

Consent is not a condition of receiving any treatment or service. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, and you can ask to stop calls by telling us during any call or by contacting us using the details below. We honor opt-out requests promptly.

Mobile information and SMS opt-in consent will not be shared with, sold to, or bought by any third parties or affiliates for marketing or promotional purposes. Full details of our text messaging program, including message types and HELP instructions, are in our SMS Terms.

Email Communications

If we send you marketing email, every message includes a way to unsubscribe, and we honor unsubscribe requests promptly. Our mailing address is Great Plains Recovery, 7210 S. Yale Ave, Tulsa, OK 74136. Note that we may still send you non-marketing messages related to your care or your specific requests.

How We Share Information

We share information only as needed and as the law allows, including:

• with service providers who help us operate the website and our business, under obligations to protect your information;
• with health plans, providers, and others involved in your treatment, payment, or health-care operations, consistent with HIPAA and 42 CFR Part 2;
• when required by law, subpoena, or court order, subject to the special protections that apply to substance use disorder records; and
• to protect the safety, rights, or property of our patients, staff, or the public.

We do not sell your personal information, and we do not share your protected health information with advertising platforms. Mobile information and SMS opt-in consent will not be shared with, sold to, or bought by any third parties or affiliates for marketing or promotional purposes.

Your Health Information: HIPAA and 42 CFR Part 2

As a healthcare provider, we protect your health information under the HIPAA Privacy and Security Rules. Our full Notice of Privacy Practices describes how we may use and disclose your protected health information and your rights regarding it.

Because we provide substance use disorder treatment, your records are also protected by 42 CFR Part 2, which is stricter than HIPAA. Under Part 2:

• Information that would identify you as someone with a substance use disorder is confidential and generally may not be disclosed without your written consent, unless an exception (such as a medical emergency or a valid court order) applies.
• You may sign a single written consent that permits future disclosures for your treatment, payment, and health-care operations, and you may revoke that consent in writing at any time.
• Your Part 2 records generally may not be used to investigate or prosecute you without a specific court order.
• Certain substance use disorder counseling notes receive heightened protection and require your specific consent to disclose.

To request or revoke a consent, or to ask a question about your records, contact us using the information below.

Your Rights and Choices

Regarding your health information, you have the right to:

• get an electronic or paper copy of your medical record;
• ask us to correct your medical record;
• request confidential communications (for example, at a specific phone number or address);
• ask us to limit the information we use or share, and ask for a list of certain disclosures we have made;
• get a copy of this policy and our Notice of Privacy Practices;
• choose someone to act for you (such as a personal representative); and
• file a complaint if you believe your privacy rights have been violated, without fear of retaliation. You may complain to us, or to the U.S. Department of Health and Human Services, Office for Civil Rights.

You can also opt out of marketing calls, texts, and emails as described above at any time.

Your State Privacy Rights

Depending on where you live, state law may give you additional rights over the personal information we collect through the website, such as the right to access, correct, delete, or port your information, and to opt out of the “sale” or “sharing” of personal information or of targeted advertising.

We do not sell your personal information and do not share it for cross-context behavioral advertising. If you are a California, Washington, or other state resident and would like to exercise a privacy right, contact us using the details below and we will respond as required by applicable law, including verifying your identity before we act on a request. Washington residents: consumer health data you provide is used only to respond to you and provide care, and is not sold. Oklahoma’s Consumer Data Privacy Act takes effect January 1, 2027, and we will honor its requirements as they apply to us.

How We Protect Your Information

We maintain administrative, technical, and physical safeguards designed to protect your information, including encryption of our website (SSL/HTTPS) and access controls. No method of transmission or storage is completely secure, but we work to protect your information and, where a breach of protected health information occurs, we provide notice as required by law.

Children’s Privacy

Our website is intended for adults and is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. Care for minors is arranged with a parent or legal guardian.

Third-Party Links

Our website may link to third-party sites and resources (for example, government health agencies). We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and post the updated policy here. Your continued use of the website after a change takes effect means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy, want to exercise a right, or wish to file a complaint, contact our Privacy Officer:

Great Plains Recovery
7210 S. Yale Ave, Tulsa, OK 74136
Phone: (918) 731-3173
Website: greatplainsrecoverycenter.com/contact